Shipping policy
📦 PURE ESSENCE — SHIPPING POLICY
Last Updated: 3.30.2026
At Pure Essence, every piece is created with intention and care. We’re committed to delivering your order smoothly, securely, and in alignment with our brand standards.
⸻
🚚 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
⸻
📍 Shipping Timeframes
U.S. Orders:
• Standard Shipping: 3–7 business days
International Orders:
• Standard Shipping: 7–14 business days (may vary depending on location)
Please note: Shipping times are estimates and may be affected by carrier delays, weather, or high-demand periods.
⸻
💳 Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery method.
We may offer free shipping promotions from time to time — stay connected to be the first to know.
⸻
📦 Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your delivery every step of the way.
⸻
⚠️ Delays & Issues
Pure Essence is not responsible for delays caused by:
• Shipping carriers
• Incorrect shipping addresses provided at checkout
• Customs processing (for international orders)
If your package is marked as delivered but not received, please contact the carrier directly first.
⸻
🏠 Incorrect Addresses
Please double-check your shipping information before placing your order.
If an incorrect address is provided:
• We are not responsible for lost or misdelivered packages
• Reshipping fees may apply
⸻
🌍 International Shipping
Customers are responsible for any customs fees, duties, or taxes required by their country.
⸻
📩 Need Help?
If you have any questions about your order, feel free to reach out:
Email: info@pureessencelv.com
Response Time: Within 48–72 hours
⸻
✨ Final Note
Every order from Pure Essence is more than a delivery — it’s an extension of identity, intention, and presence.
Thank you for choosing Pure Essence.